Major:TRAVEL MANAGEMENT
Level of training: Vocational degree
Training time: Two years
Form of training: Full time
Candidates: High-school graduates or equivalent
Employment opportunities after graduation:
Having good overview of tourism and hospitality; have communication skill and tour marketing, geographic tourism, Vietnamese culture and history, tourists’ psychology
Understanding activities and tasks of a tour guide
Having good knowledge of tour guiding activities, travel agencies, procedures of tour services.
Understanding customers’ needs, tour resources and related services such as hotels, restaurants, transportation and additional services; knowing how to allocate tour destination upon weather or customers’ finance and health.
Understanding interrelations among service providers, procedures of tour allocation, pricing methods
Organizing and solving tour-related situations in tour guiding
Knowing the significance of communications, marketing & promotions, analysing information to support sales activities
Designing tour programs
Doing advertising and sales campaigns for tour programs
Conducting tour programs
Giving information of destinations on sites or on means of transportation
Hosting games, activities and holding events
Solving difficult situations during tours
Doing auditing, administrational services, transactions
Guiding and consulting tours to customers
Communicating with guests in English
General subjects
Basic subjects and modules
Specialized subjects and modules
