TRAVEL MANAGEMENT

Major:TRAVEL MANAGEMENT

Level of training: Vocational degree

Training time: Two years

Form of training:  Full time

Candidates: High-school graduates or equivalent

Employment opportunities after graduation:

  • Graduates of Travel Management can work as salesperson, tour operators, team leaders of tour programs
TƯ VẤN NGAY
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Training objectives

Having good overview of tourism and hospitality; have communication skill and tour marketing, geographic tourism, Vietnamese culture and history, tourists’ psychology

Understanding activities and tasks of a tour guide

Having good knowledge of tour guiding activities, travel agencies, procedures of tour services.

Understanding customers’ needs, tour resources and related services such as hotels, restaurants, transportation and additional services; knowing how to allocate tour destination upon weather or customers’ finance and health.

Understanding interrelations among service providers, procedures of tour allocation, pricing methods

Organizing and solving tour-related situations in tour guiding

Knowing the significance of communications, marketing & promotions, analysing information to support sales activities

Skills

Designing tour programs

Doing advertising and sales campaigns for tour programs

Conducting tour programs

Giving information of destinations on sites or on means of transportation

Hosting games, activities and holding events

Solving difficult situations during tours

Doing auditing, administrational services, transactions

Guiding and consulting tours to customers

Communicating with guests in English

Curriculum

General subjects

  1. Politics
  2. Introduction to Laws
  3. Physical education
  4. Military education
  5. Introduction to Informatics
  6. Basic English

Basic subjects and modules

  1. Overview of Tourism
  2. Communication skills and customer care service
  3. Tourists’ Psychology
  4. Tour Marketing
  5. Communicative English
  6. English for Tourism
  7. Geography and travel resources
  8. Vietnamese cultural
  9. Vietnamese history
  10. Religious study

Specialized subjects and modules

  1. Techniques of tour guiding
  2. Creating and pricing tour products
  3. Sales techniques of tour products
  4. Skills in Tour Operating
  5. Management in a travel company
  6. Routes of destinations
  7. Events
  8. Tour Internship 1 (City Tour- Mekong Delta Tour)
  9. Tour Internship 1 (HCM City Tour – Quang Binh)
  10. Graduation Internship

 

STUDY ENVIRONMENT

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