🎓 Major: English for Front Desk and Restaurant Operation in Hospitality

📘 Training Level: Vocational Diploma (Level 4 – National Qualifications Framework)

⏳ Training Time:

        1 year: For applicants who have already graduated from vocational college or higher (application by review).

        2 years: For applicants who have completed secondary school or above (application by review).

💸 Tuition Fee: 11,000,000 VND/semester (Students who have completed secondary school may receive tuition support up to 17,000,000 VND/year, in accordance with Decree 81)

🏅 Qualification Awarded: Vocational Diploma

📅 Upcoming Intakes:

  • Intake 1: June 5th , 2025
  • Intake 2: September 6th , 2025
  • Intake 3: November 3rd , 2025

Our English for Front Desk and Restaurant Operation in Hospitality program at the vocational level equips learners with essential English communication skills tailored to the hospitality sector. The curriculum is designed to develop fluency and confidence in handling real-world scenarios such as welcoming international guests, managing check-in/check-out procedures, handling room bookings, providing service recommendations, and responding to guest requests — all in professional English.

Graduates of the program are fully prepared to pursue careers in hotels, restaurants, resorts, or travel companies, taking on roles such as front desk staff, guest relations officers, or travel consultants.

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English for Front Desk and Restaurant Operation in Hospitality
Program Highlights

Tuition Support Policy:  Full or partial tuition fee waivers are available for students who have completed secondary school and continue to vocational college study, in accordance with Decree 81/2021/NĐ-CP.

Modern Facilities: All classrooms—both theoretical and practical—are fully air-conditioned.Teaching and learning equipment meet international standards, ensuring a highly effective environment for language acquisition and front desk training.

Practice-Oriented Curriculum: Over 70% of the course is dedicated to hands-on training, with a strong emphasis on real-world applications. Each subject is designed with high application value, enabling learners to become familiar with professional work settings.

Qualified and Experienced Instructors: Our instructors are professionals with extensive experience in leading hotels, restaurants, and enterprises both in Vietnam and abroad. Many have completed advanced training overseas, bringing a modern, practical perspective to the classroom that bridges industry standards with real-world application.

Recognized Qualification: Our diploma is nationally and internationally recognized, holding value within both the education system and the global job market. It serves as a trusted credential for further study or career advancement worldwide.

Internship & Career Support:  We offer strong career support through our dedicated job portal, connecting students with opportunities that match their skills and career goals. Students are encouraged to choose their own internship placements, increasing the likelihood of long-term employment with host companies after graduation.

Pathways to Higher Education: Upon graduation, students have the opportunity to advance to college or university programs right on campus—saving time, reducing costs, and ensuring continuity in their academic journey.

The training program is designed to equip learners with a solid foundation in English, combined with essential knowledge of the hospitality and restaurant industry. Students will engage in regular hands-on practice, develop effective communication skills, adopt a professional demeanor, and enhance their ability to handle real-life situations in international service and tourism environments.

I. General Modules / Subjects

Providing fundamental knowledge for all students:

  • Political Education
  • Legal Studies
  • Physical Education
  • National Defense and Security Education
  • Information Technology
  • English (Basic Level)

II. Foundational Modules / Subjects

Introducing the basics of the service, restaurant, and hospitality industry:

  • Communication and Customer Care Skills
  • Front Office Operations
  • Housekeeping Operations
  • Food & Beverage Service Operations
  • Tourism Marketing

III. Professional Modules / Specialized Subjects

Focusing on developing industry-specific English skills and practical experience:

  • Applied English Grammar
  • English Listening Skills
  • English Speaking Skills
  • English Reading Skills
  • English Writing Skills
  • English for Hotel Services
  • English for Restaurant Services
  • Company Visits and Field Observations
  • On-the-Job Training (Industry Internship)

Upon completing the English for Front Desk Services in Hospitality program at Saigontourist School, students are guaranteed 100% job placement support within member units of Saigontourist Group – one of Vietnam’s leading and most reputable tourism and hospitality corporations.

Graduates will also be well-qualified to pursue a variety of attractive roles in the service industry, such as:

- Hotel and Restaurant Front Desk Staff

- Customer Service Representative

- Reservation and Service Consultant

- Hotel & Resort Service Coordinator

With strong English communication skills and a professionally trained service mindset, students are well-prepared to adapt and excel in dynamic work environments such as 3- to 5-star hotels, luxury restaurant chains, international travel companies, or even pursue career opportunities abroad in countries with a thriving tourism industry.

 

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4.6/5 (368 votes)
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